LOCATION: All Fired UP, Hadley (north side Rt. 9 near the Coolidge
Bridge--the old Peking Garden)

TIME: 5 - 8 p.m.

COST: $5

FOOD: Nibbles at the bar, but if you want real beef, they sell it in the
dining room

Subject: Bring Your (Virtual) Rotten Tomatoes!

That client who changed the specs at the last minute...the vendor who
promised a crucial delivery would be on time, and was two weeks late...how
about the reporter who interviewed you for 45 minutes and used one measly
quote without your contact info and with your name spelled wrong?

Deadbeats, harassers, incompetents--now's your chance to vent ! Come to
Hidden-Tech's "client beef" session, share your worst-case stories,
annoyances and frustrations, and get some advice from others in Hidden-Tech.

Ably facilitated by national superstars (and Western Mass Hidden-Tech
members) Marcia Yudkin and Izzy Gesell, with additional breakout sessions
led by Shel Horowitz, Kathy Reinig and possibly Amy Zuckerman and Rob
Condon (if the need arises).

AGENDA:

Networking in the bar –5 – 6:30 p.m.

Facilitated discussion – 6:30 – 8 p.m.

ABOUT THE FACILITATORS:

MARCIA YUDKIN, author of 6 Steps to Free Publicity and 10 other books,
has for years been coaching people and teaching seminars on how to
overcome common stumbling blocks in dealing with clients. She makes a
living from her home in Goshen.

IZZY GESELL, MS Ed, CSP is an "organizational alchemist." As a keynote
speaker, workshop leader, professional facilitator and presentation coach
his skill is in transforming something commonplace into something special.
As the author of PLAYING ALONG: Group Learning Activities Borrowed From
Improvisation Theater, Izzy was one of the first to bring the concepts of
Improv Theater into the business world.

ABOUT THE BREAK-OUT SESSION LEADERS

SHEL HOROWITZ is an Award-winning copywriter/author. Shel's latest book is
Principled Profit: Marketing That Puts People First . He is the creator of
the world-wide Business Ethics Pledge.

KATHY REINIG specializes in data-based research.

AMY ZUCKERMAN is a strategic marketing specialist and award-winning author.
She is founder and co-chair of Hidden-Tech.

ROB CONDON is a business doctor with specialties in the manufacturing
sector, business plans and financials.